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The Emergency Medical Services (EMS) department is the backbone of the Company, due to most calls are for EMS services and emergencies. All EMS members are required to be on-call and available to respond at least 24 hours per month. This ensures that the limited personnel resources are distributed efficiently. In addition, weekly training sessions are held to maintain and advance training credentials, perform equipment maintenance, and rehearse operations with the Fire & Rescue department.

There are 3 separate positions within EMS: Emergency Medical Technician (EMT), EMS Attendant, and Vehicle Operator. On the medical emergency scene, the EMT is solely responsible for the patient and their care. Issues such as assessing injury criticality, to whether more advanced care is needed, to patient comfort is all handled through the EMT. The EMT establishes a rapport with the patient and acts as a constant for them. Even though the entire scene personnel are there for them, the EMT is truly the patients advocate. EMT's are required to attend over 160 hours of class time, including textbook and practical training, in order to earn their State Certification.

The EMS Attendant assists the EMT on-scene and within the ambulance. They are medically trained as either EMT's or First Responders. They must have intimate knowledge of all the equipment and supplies on the ambulance. They assist the EMT in patient care and intervention. First Responders are State certified and must complete an 80 hour training course. EMS Attendants are a second pair of hands and eyes that at times are valuable to the EMT. During traffic crashes, on the initial response, there maybe more than one patient, where the Attendant is valuable in assisting the EMT in assessing the situation.

The Vehicle Operators are responsible for safely delivering the EMS crew to the scene and the patient to medical facilities. Though not directly responsible for patient care, they are crucial in that they must retrieve equipment from the ambulance, assist in moving the patient, and ensure the communication lines are open to Pike County Communications Center, Advanced Life Support, and the receiving medical facility. All Vehicle Operators are required to pass a 24 hour class and a rigorous driving test in order to obtain their Emergency Vehicle Operator certificate, plus they must be CPR certified.

The HFVF&R Co. takes your care and your privacy seriously. We are dedicated to ensuring that all patient information is kept confidential. To learn more about your privacy rights, refer to our Protected Health Information handout.

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